It’s nice to have new customers. However, it is unfortunate if you lose them quickly. Having long-term customers is what brings nonstop revenue into your business. If you want your customers to stay loyal to you, you need to give them what they want. Telemarketing is a powerful tool for gathering information as to how satisfied your customers are with your services.
Lead generating companies conduct telephone surveys to collect information about their customers, target market, and competitors in order to make wise marketing decisions. For more than six years, Callbox has been providing b2b lead generation and contact center based market research services in London, Kensington, Manchester, and other major cities in the UK. Our telephone survey services include:
- Brand Awareness survey
- Gap Studies
- Customer Satisfaction survey
- Competitor Intelligence survey
- Mystery Shopping
Our frontline staff is composed of lead generators and researchers who provide bias-free market research to deliver accurate information about your market. We create customised telephone survey tools based on your specific objectives, to make sure that your campaign generates straightforward information and accurate, actionable conclusions.
Contact us today to learn more about our Market Research services.